ValueFree water-efficiency services for non-household customers: smart-meter continuous-flow analysis (flags >=1 L/hr for 14+ days), site visits, leak/waste identification and demand-reduction planning
DeadlinesOngoing; sites selected with the wholesaler's demand reduction team based on consumption and savings potential
RequirementsNon-household customer in the Thames Water wholesale area (London and Thames Valley); contact the demand reduction team; data-sharing with retailer/wholesaler
Caveatsservice, not a cash grant; business water retail is competitive in England — the retailer may also offer efficiency services; ~25-30% of business water use is continuous flow per Thames Water smart-meter data
Last verified2026-08-24